Customer Care
How do I earn Cashback?
Cashback are earned by shopping online with any of the 4,000+ merchants in the Retail Benefits network. You can shop and earn Cashback from your smartphone, tablet or computer. Simply download the Retail Benefits App to shop from your mobile devices and download the Shopping Assistant to your computer and you will be ready to earn! See shopping instructions below:
1. Retail Benefits Mobile App
Want to earn Cashback on the go! Download the Retail Benefits Mobile App for Android 4.0.3+ or iOS 9+ and higher to shop and earn from your smartphone and tablet. After you install the app, search for participating stores and shop. Your can even use the bar code scanner to find the exact product you’re looking for.
2. Shopping Portal
Earn Cashback by shopping online with over 4,000 merchants from your computer by logging on at https://shop.retailbenefits.com. Simply sign up on the Retail Benefits Landing page, browse merchants, shop and earn Cashback. Once a merchant is selected, you will be directed to the merchant’s native website and be prompted to click “Activate Cashback.” Once activated, you simply shop as usual and earn Cashback from your purchases. Your pending Cashback will show up in your account within 7 days.
3. Shopping Assistant
Download the Shopping Assistant on your computer and it will alert you when you’re visiting a participating store’s site. Simply click on “Activate Cashback” and continue shopping as you normally would. The Shopping Assistant works with Firefox, Chrome, Internet Explorer and Safari.